Frequently Asked Questions

Are you EBLEX accredited?

We are proud to comply and exceed the highest of industry standards as set by EBLEX:

EBLEX Quality Standard Mark (QSM) is the UKís leading Beef and Lamb quality assurance scheme, to which we are a full member. EBLEX supports fully assured beef and lamb products from farm to retailer through quality standard schemes.

Their Quality Standard schemes for beef and lamb, gives retailers high levels of assurance about the meat they buy. Not only is Quality Standard beef and lamb produced to higher standards than required by law, the EBLEX scheme includes standards that positively influence the eating quality of beef and lamb.

The requirements are also designed to minimise the impact of animal age on eating quality ñ providing retailers and, ultimately, the consumer with improved and more consistent product.

The key factors of tenderness and succulence are vital to ensure customer satisfaction. The whole supply chain (farm, abattoir, wholesaler, butcher, retailer) need to be signed up to the scheme in order to utilise the Quality Standard Mark.

Beef and Lamb must be born, raised and slaughtered in England to be labelled with the English flag.

Are you an approved supplier of halal meat?

We ensure that all halal meat we provide is sourced from the Halal Food Authority (HFA) approved providers. If you would like to know more about our halal service please do not hesitate to contact us to discuss your requirements.

What are your opening and delivery times?

Office Hours: Our Head Office is open Monday to Friday 9.00am till 5.00pm. We operate an answerphone service outside of these hours.

Ordering: We offer a 24/7 automated ordering line or please email: orders@bluefieldsgroup.com

Delivery Times: Monday to Saturday

Are you able to source any additional produce not listed on your current product lists?

We are always looking to enhance our relationships and ways in which we interact with our customers. We offer our customers a range of value added services including menu planning, the creation of bespoke product ranges, and flexibility around packaging and quantity to aid stock and portion control. Should you have any requirements for produce not currently listed please do not hesitate to contact us today to see how we can help.

Can I place my order online?

We are currently exploring the opportunity to facilitate online ordering and the creation of virtual shopping lists should this be of interest please do not hesitate to contact the team to discuss your requirements further.

Do you guarantee a level of traceability?

Our commitment to using only the finest ingredients across our product ranges is matched by our dedication to ensuring full traceability standards are met and exceeded from gate to plate!

What is the meat content of the Ben Burgers?

Beef Burgers: 99.6% fresh prime forequarter British beef steak.

Chicken Burgers: 99.6% fresh British boneless chicken breast and thigh meat.

Lamb Burgers: 99.6% fresh British boneless lamb leg & shoulder meat.

What is the meat content of the Kentish Gold Sausages?

Kentish Gold sausages contain 85% fresh British boneless pork.

What cutting tolerance does Bluefields Group adhere to?

Bluefields Group make every effort to supply the weight ordered, however there may be a tolerance of half ounce or 14gms either way.

Is it normal for vacuum packed meats to look and smell different?

Yes this is perfectly normal. Bluefields Group Vacuum pack meat for extra freshness. Regular colour will return to the meat 2-3 minutes after opening and if there is a slight odour on opening this will disappear after 20-30 minutes and does not affect the eating quality of the meat.